Client Reviews

“Staff like Linley Murphy are extremely helpful and knowledgeable . She tends to be collaborative in the process which makes her great to work with.”

• Christal 

“Pam and Suzanne! They make ordering and receiving glassware from Event Source a breeze and fun! Whether it's a straightforward order or a tricky one with lots of moving parts, they handle it all with ease and a smile. Their efficiency keeps everything running smoothly, and their upbeat attitude makes the whole process feel less like a task and more like a team win. They turn what could be stressful into something genuinely enjoyable every time. ”

• Laura

“The product quality and efficiency of the service. From initial quote to delivery and pickup to invoicing, everything always runs smoothly when we use Event Source.”

• Angela 

“I use Event Source for all of my events at the MVs, and I can't say enough good things about the team. Pam is my go-to! She's always fast, efficient, and clear in her communication. She consistently goes above and beyond to help me out, even when I'm in a pinch. Suzanne is my ride-or-die! She not only supports me but also looks out for Pam, making sure the workload is balanced. I truly appreciate that I can reach out by email, text, or phone, and together we always find the best solution. I genuinely cherish my relationship with both Pam and Suzanne, and I couldn't do what I do without them. ”

• Laura

"From my first email placing my orders with Lisa Mucha, her quick responses, on time very flexible with where to place the items delivery, historical home and drivers are very careful not to damage anything to fast efficient pick ups. I have never had an issue and order a lot for Catering events.“

• Kimberly

“Inventory availability, shipping options, and great service!!! Marybeth went above and beyond with answering my questions, providing pictures to make sure my chair caps would fit our pads, and helped me find other solutions when my original pick tripled in price because I didn't reserve and would have needed a special order! She was GREAT to work with!!!”

• Lisa 

“Amanda Mock is amazing to work with and very timely with communication! Delivery is also on time and coordinated well. ”

• Frank 

"Lisa Mucha is always fantastic to work with and makes the entire process simple!”

• Hannah 

“Always friendly and beyond helpful. Candace and Michelle are always going above and beyond to accommodate requests and helping to find solutions if something is unavailable! ”

• Sommer 

“The patience, kindness, thoroughness and excellence of your team from Design to Delivery. In fact, I am so taken by the service I received I will be writing a separate letter to your company. From Becky Wiley, who puts her full heart into your event to Omar and his team we met nothing but excellence the entire way. We are so incredibly grateful. Thank you for making our event a success! ”

• Esther 

“In collaboration with Amanda, I have had an exceptional experience. Her exceptional service has convinced me that Panache is the most suitable platform for my needs.  ”

• Zhaklin

“Working with your dedicated Regional Sales Manager, Katarina Martin, has been an excellent experience. She is always responsive, efficient, and an overall pleasure to work with. All of the furniture we've ordered over our last few events has arrived in perfect condition and looked fantastic. Additionally, the delivery teams have consistently been so helpful, kind, and professional. Even when they were carrying loads of heavy stuff around campus for our different departments during Homecoming, they were still so amazing! Overall, this has been the best service experience I've had with any rental company! ”

• Gracelyn 

“You are quick and efficient when needed. Your team in the Columbus office is also some of the most nice and caring people. You can tell they really enjoy their jobs!”

• Alexa 

“Tanya was great to work with! She was always very quick to respond and make any adjustments needed.”

• Jennifer 

“Marybeth from the Cleveland team was so sweet and kind and was knowledgeable about all the products I was interested in. Was very easy to work with her and she made the process the least stressful part of planning our event! ”

• Amy

“I was extremely satisfied with all of our service. Excellent experience - from the customer service on the phone to the folks who delivered all of our rental needs and any questions I had in between.”

• Melissa 

“The team was great! I love working with Katarina and the team's onsite were professional. I do not have any dislikes, I feel that the website is easy to use, Katarina helped with any other questions and again the ordering process went smooth! ”

• Amanda

"Excellent service! Friendly staff and always got back to me in a timely manner! The gray mod barstools are a hit with our faculty for graduation.“

• John

“My sales Rep Holly Link is the best! She goes above and beyond every time!  Everything was perfect!”

• Shannon 

"Loved working with Melissa Marik - She is delightful!!  And your onsite team was so easy to work with!"

• Alise

“PROFESSIONAL. Friendly, honest, respectful of my time everytime. Lisa and Kate are straight WINNERS! ”

• Dwayne 

"The service I receive is flawless. I appreciate the attention to detail I am given by the entire team. Just continue the same level of care and quality of product I have become accustomed to receiving from Event Source.”

• Thomas 

“Exceptional!  Allison G. and Amanda M. were responsive, helpful, and the rental product was of great quality. I appreciated the excellent customer service. Normally I would say "lower the price" but I found the pricing to be fair for high quality items. ”

• Deborah 

“Excellent! Drew and John set up and broke down our event very efficiently. Gary was great with helping us reserve the equipment. ”

• Auriel 

“Great!  I needed furniture for an event with quick turnaround and Holly got the job done quickly and efficiently.  Also, the person delivering was awesome and moved everything where I needed it. The couches and chairs were all in good condition and looked great!  ”

• Marianne

“Pam is always quick and efficient sending us the orders. She has has great suggestions when we are looking for last minute rentals. Delivery guys are always pleasant. ”

• Samantha 

“I really love working with Allison and Amanda.  They are extremely helpful and knowledgeable about what my tastes and expectations are for my clientele and what you have available to meet my needs.  I also really enjoy your delivery crew.  They are always respectful, kind, professional and helpful. I highly recommend your organization.  Maybe during busy weekends your inventory is depleted more but that's a good problem to have.   ”

• Kellie 

"Excellent experience! Matt was helpful and accommodating during the ordering phase and the delivery person was timely, helpful and kind. Excellent service all around.  No complaints. The process of ordering was efficient. The delivery during off business hours are higher than preferred, but expected. “

• Katie

“Timely, courteous & professional from the moment information was requested up through and including the pickup of the items rented. I really appreciate the rapid responses by Becky Wiley every time I've ever requested a quote. Overall experience was very good.”

• Tony 

“Wonderful.  Extremely helpful and efficient!! The process or placing the order is very easy and the reps are extremely helpful with finding the items you are looking for. I have been using event source my entire career in the industry and I was always satisfied with your service and your products.”

• Madeline 

“Excellent Service both on the phone and delivery. The sight is extremely user friendly. The Bar kits are awesome! ”

• Dennis

“We rented out equipment for a corporate event. Our sales rep was great to work with in ordering the materials we needed and the gentleman that loaded and unloaded the day of the event was very kind and helpful! Smooth process, good pricing, good service.”

• Shayla

“Outstanding!  Never have had a problem with Event Source.  Easy to book. I email Candice whenever I need anything and she handles it without a problem. Rental items are always in good shape never have to worry about condition of rental items.  Qty of items ordered is always correct.”

• Adam 

"Michelle helped us through every step of a last-minute contract and changes up until the week of the event. She was so thorough and accommodating!  Michelle was very responsive and answered all of our questions."

• Ashley

“Kate was amazing as well as your delivery staff, I appreciated them keeping me in the loop for delivery times. Ordering process is sufficient, no issues! I've used you in Columbus when I worked at Franklin Park Conservatory and I love that I can still use your rental company in Michigan! ”

• Antoinette 

"It is always fantastic! The sales team is incredibly knowledgeable and flexible. Talking through what we are looking for and making last minute changes if needed is kind and very helpful. The entire process, from speaking on the phone, to the delivery and pickup is seamless and top-notch. We get quotes in a timely manner and really enjoy working with everyone over there.”

• Gavin 

“Event Source maintains a level of consistency and excellence that is hard to find in other rental companies. For our highest priority events, Event Source all the way.”

• Catherine 

“Amazing. Professional and on time. Everyone always takes care of me. Responds within a few hours at the most. You make my job easier! We appreciate you very much! ”

• Mackenzie 

“Lisa is very responsive and we always are able to reach someone for questions or emergencies which we love.  Excellent service, completely satisfied! ”

• Amanda

“Extremely friendly, responds promptly, listens to me when I have a question, knows there product. I can not say more about how happy I am to be working with the best.  I love the quickness on the responds that I get from Michelle when I email her. She is amazing!  The 6 tray ovens have never failed me and they are always clean and looking new.”

• Kevin 

“Katarina Martin was my primary contact and she did an ABSOLUTELY WONDERFUL JOB!  Not only was her communication excellent, her response time and attention to our order was second to none.  She took many calls and helped us coordinate delivery and pick-up after our transportation fell through.  I cannot thank her and the team enough.”

• Scott 

“My rep, Linley Murphy is 5 Star in every exchange.  Will call gents are all accommodating and professional.”

• Christopher

"Thank you for all of your help with the NFL Draft. It was an incredibly successful event on all fronts. All of the deliveries were on time, professional and perfectly executed. Everyone was patient, helpful and worked together with our team during the install and strike. Please extend my thanks to your crews as well, we couldn't have done it without them! Special shout out to Jacob, Domingo & Taylor!“

• Laurie

“Excellent!  The communications prior were great in determining what I needed and the delivery driver was very nice.  I loved how they talk you through the entire process and which options may or may not work for your event.  The quality of everything was great.”

• Whitney 

“Service was excellent! The entire process was seamless & efficient.  We greatly appreciate the prompt responses and flexibility with add-ons and delivery times. Also, we were quite pleasantly surprised by how lightweight, yet sturdy the tables were!  The price I paid absolutely matched the overall value and quality of the products.”

• Shope 

“Always exceptional. My "go to" company for any event rentals.  Superb relationships, feel very valued, always in pace with my needs.”

• Thomas

“Excellent service!  This is the fourth time I have used you for events and each time was perfect. I have found that when linens are delivered it is hard to determine which linen goes on which table when you have multiple size tables you’re dealing with.”

• Connie 

"Friendly and Knowledgeable service. I liked everything! The price I paid absolutely matched the overall value and quality of the products. Nothing needs to change, you're amazing!"

• Kristina

“Excellent and fast service.  Always picked up the phone and very flexible to work with.”

• Matteo 

"Great staff. They dropped off and picked up easily. Getting the quote and contract was very easy. I would definitely use them again!”

• Kelley 

“All the reps give great customer service!  Yes - your prices are higher than some, but the quality is always better.”

• Tracie 

“Dependable service.  They always have what I need or want.”

• Lisa 

“Very professional and provide an excellent 1st experience!  I have no complaints.”

• Lester 

“On time & efficient!  What I like is how easy it was to order and the recommendations I got from Becky were great.  The price was a no brainer.  Just keep doing what you're doing!”

• Sharon 

“Everyone that I worked with was very professional and willing to help.  I liked everything about placing an order with your company!”

• Candice 

“Always top notch. The team always delivers great product and great people doing it. ”

• Chase

 “Excellent service, especially given all our last-minute changes with COVID.  Price is always higher, but I liked response time and liked quality of tables.  The quality of the majority of tables was significantly better than all our other vendors. Overall everything was excellent!”

• Megan

“They always give 100% service!  I can trust that my order will arrive correct, every single time.”

• Amanda

 “Excellent service.  I like being able to 'rough out' my order online, but then finish the details with a live person.  I actually never saw the items, but my client was very pleased!”

• Traci 

“Fantastic experience!  We're so grateful for your support. Ordering, organizing and choosing products is so easy. Linley is the best - so helpful and easy to communicate with! I also appreciate your flexibility in delivery and pick up.”

• Caitlin 

“Service is excellent!  The website is easy to navigate to initiate an order. The follow-up from staff is excellent.  Quality is excellent. I have used several other event companies of the years, but Event Source has the highest quality by far.  I can't think of anything they can do to improve.  Even during Covid, the customer service was excellent!”

• Beth 

“Excellent service!  Extremely friendly and thoughtful. Had a great encounter with sales, and both individuals during pickup and drop off.  Quick responses, received exactly what I expected.  Hands down great service.  Definitely using your services again in the future!”

• Gabrielle 

"Best team in the land!  I love that there are many options in order to place an order.  Their price always matches the value and quality"

• Kim 

"Great service! Pam Lord is the best!!!  Orders are easy to place, you always have what I need, and I can make any last minute changes with no penalty to me.  No improvements needed"

• Kate

"They always go above and beyond for me and my clients.  I like how easy the sales team makes the process for placing an order.  The price I paid matched the overall value and quality of products."

• Kortney 

 “Allison was excellent. She answered every question multiple times to make my CEO understand the options available to us. We would work with her again and again.  It is very easy to get items from their website and the staff is super knowledgeable.  It was worth every penny!”

• Fran

"They always go above and beyond for me and my clients.  I like how easy the sales team makes the process for placing an order.  The price I paid matched the overall value and quality of products."

• Kortney 

“Very professional and 5 star service!  Honestly, I have to think hard on this, I really do not see how things could maybe run smoother with your team. We always have a great experience. The only one thing I wish is I could be more aware of when you all may be coming to pick up items. We like to have everything ready for you at the back loading door ready to go.  Rodney was so good to call us about 30 min ahead so I could have my guys ready when he pulled in to help get him loaded.”

• Lisa